Our new strategy

People and communities

Smarter regulation

Safety through learning

Accelerating improvement

  • Develop how we monitor risk and test a new assessment framework. This work will enable us to look at the quality of care across a local area, as well as at a provider and service level. We want to pilot our new assessment framework with providers later in the year so that we fully understand the best way to identify the underlying factors that affect the quality of care.
  • Explore our approach to assessing how local systems understand the needs of their local populations, especially people who face the most barriers to accessing good care and those with the poorest outcomes. This will enable them to proactively address inequalities.
  • Introduce new products and services to help providers understand and use our intelligence about the things that affect quality of care. This includes trialling benchmarking information with providers and an improved website so that providers, the public and other stakeholders can access our information easily.
  • Host conversations and draw together evidence to develop our collaborative work on safety and improvement. We’ll make connections across existing networks and use our convening power to create new connections. We’ll work with partners to develop a shared definition of safety across health and social care, and set out how we intend to regulate for safety cultures in a way that empowers services to improve.

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We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

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Care Quality Commission

Care Quality Commission

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

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